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Open Personal Information
Go to Account > Personal Information and select Name.
AccountPersonal InformationPayment MethodsAddressesSecurityNotifications
PERSONAL INFORMATION
Change Your Name
Learn how to update your first name, last name, or preferred (display) name on your Oiko account. Keep your information accurate to ensure a smooth shopping and account experience.
You can update your name at any time
Changes to your name will be reflected across your Oiko account, including your profile, checkout information, and future orders.
Quick actions
Manage your personal information or get help from our support team.
Step-by-step: How to change your name
Follow these steps to update your name on your Oiko account.
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Edit your name
Update your first name, last name, or preferred (display) name.
Name
3
Review your changes
Check that your information is correct before saving.
4
Verify your identity (if required)
For security, we may ask you to enter your password or complete MFA verification.
Enter your password
to continue.
to continue.
••••••••
5
Save changes
Once verified, your name will be updated and reflected in your account.
✓Your name has been updatedYour account information has been successfully updated.
Where your name is updated
Your updated name will be used for:
- Your account profile
- Checkout and shipping information
- Future orders and communications from Oiko
- Your public profile (if you are a seller)
- Customer support interactions
When a name cannot be changed directly
In some cases, your name cannot be changed directly online, including:
- Information verified through identity (KYC) verification
- Seller verification details
- Invoices, tax documents, or legal records
- Completed orders and past transaction records
For these cases, please contact Oiko Support. Our team will review your request and guide you through the process.
Need more help?
Our support team is here to assist you.