PERSONAL INFORMATION
Verify Your Email or Phone Number
Verify your email address and phone number to keep your Oiko account secure. A verified email or phone number helps you sign in, recover your account, receive order updates, and get important security notifications.
Keep your contact information verified
A verified email address and phone number help us keep your account secure and ensure you receive important updates.
Quick actions
Verify your email or phone number, or manage your contact information.
Verify your email address
We’ll send a 6-digit verification code to your email address.
How it works
- 1Click “Send verification code”We’ll send a 6-digit code to your email.
- 2Check your emailLook for an email from Oiko (check your spam folder).
- 3Enter the 6-digit codeType the code in the verification field.
- 4You’re verified!Your email address will be marked as verified.
Verify your phone number
We’ll send a 6-digit verification code to your phone.
+81⌄
How it works
- 1Enter your phone numberSelect your country code and enter your phone number.
- 2Click “Send SMS code”We’ll send a 6-digit code to your phone.
- 3Enter the 6-digit codeType the code in the verification field.
- 4You’re verified!Your phone number will be marked as verified.
Verification status examples
Here are the different status types you may see.
Common questions
Find answers to common issues when verifying your email or phone number.
I didn’t receive the verification codeCheck your spam or junk folder. Make sure you entered the correct email or phone number, and request a new code.⌄The verification code has expiredFor security reasons, the code expires after a short time. Please request a new code.⌄I entered the wrong email or phone numberIf you entered the wrong information, you can request a new code or update your contact details.⌄How many times can I resend the code?You can request a new code several times. If you reach the limit, please wait a few minutes and try again.⌄I no longer have access to my email or phone numberIf you cannot access your email or phone number, please contact Oiko Support.⌄How do I change my email or phone number?Go to Personal Information and follow the steps to update your email or phone number.⌄