Privacy & Data Protection
Protecting your digital presence is part of our commitment to craftsmanship. This policy outlines our promise to respect your autonomy and secure your personal insights.
Summary of Major Changes
In this latest version, we have clarified our cross-border data transfer protocols between our Tokyo HQ and European distribution centers to fully comply with updated GDPR adequacy decisions. We've also simplified the language regarding Oiko Water subscription management.
1. Introduction
At Oiko Japan, your privacy is a cornerstone of our philosophy of "curated stillness." This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our platform, purchase our products, or engage with our editorial content.
We are committed to transparency and clarity. This document outlines your rights and our obligations under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and APPI (Act on the Protection of Personal Information) in Japan.
2. Data We Collect
We collect information to provide a more personalized and seamless experience. This is categorized into:
Identity & Contact Data:
Name, email address, shipping address, and billing information provided during checkout or account creation.
Technical & Usage Data:
IP address, browser type, device identifiers, and how you navigate our "Journal" and product pages.
Marketing & Communications:
Your preferences in receiving our bi-weekly meditations and editorial digests.
3. Purpose of Processing
We process your data based on the following legal grounds:
Contractual Necessity
To process orders for Oiko Water and architectural items, and deliver them to your sanctuary.
Legitimate Interest
To improve our editorial content and website performance through anonymous analytics.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Transaction records are kept for a minimum of 7 years in accordance with Japanese tax regulations.
5. Your Rights & Choices
Depending on your location, you have several rights regarding your data:
6. Defined Terms
"The Platform"
Refers to the Oiko Japan website and any associated digital services.
"Personal Data"
Any information relating to an identified or identifiable natural person.
A sanctuary of trust
built on privacy by design.
Our commitments to you go beyond legal requirements. We strive to lead in data ethics as we do in design excellence.