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PERSONAL INFORMATION

Change Your Phone Number

Learn how to update your phone number on your Oiko account. Your phone number can be used for multi-factor authentication (MFA), account recovery, and important security alerts. Keep it up to date to ensure your account remains secure.

Keep your phone number secure

Changing your phone number requires your password and may also require multi-factor authentication (MFA).

Quick actions

Manage your personal information or get help from our support team.

Step-by-step: How to change your phone number

Follow these steps to update your phone number on your Oiko account.

1

Open Personal Information

Go to Account > Personal Information and select Phone Number.

2

Enter your new phone number

Select your country code and enter your new phone number.

3

Verify your identity

For security, we may ask you to enter your password or complete MFA verification.

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4

Verify your new phone number

Enter the 6-digit code sent to your new phone number.

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5

Save changes

Once verified, your phone number will be updated in your account.

βœ“Phone number updated successfully!

What happens after you change your phone number?

  • Your new phone number will be used for account recovery.
  • Security alerts and verification codes will use your new number.
  • Your old number will no longer receive account notifications.

Important to know

  • Your orders, profile and Oiko Points will not change.
  • Some changes may require additional verification.
  • Contact Oiko Support if you cannot access your old number.

Need more help?

Our support team is here to assist you.

Contact Support→Visit Help Center→