Sign In & Password
Learn how to sign in, reset or change your password, and fix common sign-in issues.
What would you like to do?
Choose a topic below to find help with sign-in and password.
Sign in to your accountLearn how to sign in to your Oiko.jp account on web or mobile.›Reset your passwordFollow steps to reset your password if you forgot it.›Change your passwordLearn how to update your password to keep your account secure.›Verification codesLearn about codes sent to your email or phone.›Sign-in problemsGet help if you are having trouble signing in.›Locked accountFind out what to do if your account is locked for security reasons.›Suspicious sign-in activityLearn how to recognize and report unusual account activity.›Manage signed-in devicesCheck and sign out from devices that have access to your account.›
Tips for a secure password
Use a unique password that you do not use on other websites.
- Include a mix of letters, numbers, and symbols.
- Change your password if you notice unusual activity.
- Enable two-step verification for extra security.
Need more help?
Our support team can help you with your account.