Open your account settings and select Email Address.
Email Address
Learn how to add, change, or verify your email address.
How to change your email address
You can update your email address in a few simple steps.
Provide the new email address you want to use.
Enter the verification code sent to your new email.
Your email address will be updated after verification.
What happens after you change your email address?
Once your new email address is verified:
Future order confirmations and shipping updates will go to your new email.
Security alerts and important announcements will be sent to your new email.
Use your new email address to sign in to your Oiko.jp account.
Your orders, addresses, payment methods, and other data will remain the same.
If you no longer have access to your current email
If you cannot access your current email address, please contact our support team. We may need to verify your identity to help you.
- We will ask for identity verification to protect your account.
- You may be asked for information such as your name, phone number, or recent orders.
- Once verified, we can help you update your email address.
Tips for keeping your email secure
Need more help?
Our support team can help you with your account.